Terms of service

1. Business use and accounts

You must be at least 18 and authorized to act for your business. Keep account credentials secure and provide accurate information. Do not share passwords, impersonate another business, bypass access restrictions or limits, or use the service unlawfully. Employee seat licensing and company role management are not currently offered; any future team access requires separately published terms.

2. Measurements require your own verification

This is not an estimate. This is general information about a property based on Google information, and accuracy is not guaranteed nor implied. You must do your own verification and measurement.

Outputs are for preliminary planning only. Imagery may be outdated, obstructed, incomplete, or misaligned; pitches, outlines, areas, and material quantities may be incorrect. Confirm the building, dimensions, slope, condition, code requirements, waste allowance, and material requirements in the field before ordering materials, pricing work, or starting construction. Reports are not a survey, professional engineering advice, inspection, safety assessment, insurance valuation, or proposal. RoofTool Pro does not authorize roof access or replace safe work practices.

3. Software license and your data

Subject to an active authorized account, we grant a limited, non-exclusive, non-transferable license to use the service for your internal business work. We retain rights in the software, brand, and service design. You retain rights in content you supply, including your company logo, notes, and corrections, and authorize us and necessary service providers to process it to operate and support the service. Third-party imagery and data remain subject to their owners’ rights; they do not become your property.

4. Third-party data and acceptable use

Do not scrape, bulk extract, resell, redistribute restricted imagery or data, remove attribution, or evade provider restrictions. Google terms apply to Google content, including the Google Maps/Google Earth Additional Terms and Google Privacy Policy. Imagery availability and permissible storage/export depend on the applicable provider agreement. No right to retain provider imagery for three years is promised by these terms.

5. Subscription terms

Base subscriptions are available through checkout. Prices, allowances, renewal, cancellation, and limitations on currently unavailable pack and plan-change purchases appear on our billing page. No subscription is created merely by viewing this website, installing a shortcut, or clicking an Auto-trace offer. Verified payment is required before purchased access is granted. Mandatory rights are not waived.

6. Availability, security and support

The service is provided as available. Third-party outages, maintenance, and incomplete imagery can affect results. We do not currently promise an uptime percentage, turnaround guarantee, SLA credit, or support response deadline. We make no claim of SOC 2 or ISO 27001 certification. Report security or service concerns to info@rooftoolpro.com. Access may be suspended for abuse, security risks, or unlawful use, subject to applicable law.

7. Warranty and liability — proposed for counsel review

To the extent permitted by law, the service and its outputs are provided without warranties of accuracy, completeness, fitness for a particular purpose, or uninterrupted availability. Proposed contractual protection: exclude indirect, consequential, special, and lost-profit damages, and limit aggregate service-related liability to fees paid for the affected service during the preceding 12 months. These limitations do not exclude fraud, willful misconduct, or liabilities and statutory rights that cannot lawfully be excluded. Enforceability and appropriate exceptions require California counsel review; these clauses do not prevent someone from bringing a claim.

8. Disputes and changes

California law is proposed to govern, subject to mandatory applicable rights. Contact us first to discuss a concern. No mandatory arbitration, class-action waiver, or homeowner indemnity is imposed in this draft. Material changes must be communicated before taking effect as required by law. Confirm the contracting owner, dispute venue, termination rights, and final liability language with counsel before launch.